Mould Remediation Specialists

Mould Gone – And Kept Gone.

We don’t just remove visible mould. We identify the moisture source, safely remediate contamination, restore indoor air quality, and help prevent mould from returning. Trusted by insurers, builders, property managers and homeowners across Brisbane, the Gold Coast, Tweed Heads and Northern Rivers.

IICRC Certified Firm

$20M Public Liability Insurance

Independent Clearance Testing Available

Same-Day Response

Trusted by Insurers & Property Professionals

60-Minute Response Time

Same day attendance available

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IICRC Certified Firm

$20M Public Liability Insurance

Independent Clearance Testing Available

Same-Day Response

Trusted by Insurers & Property Professionals

OUR MOULD REMEDIATION PROCESS

Assess. Contain. Remove. Dry. Verify.

Our proven mould remediation process is designed to identify the source of contamination, safely remove mould, restore indoor air quality and help prevent future growth. Every project is completed in accordance with recognised industry standards and supported by detailed documentation where required.

WHO WE HELP

From Large Commercial Facilities to Residential Properties

We provide reliable, professional mould remediation solutions for homeowners, businesses, property managers, builders and insurers throughout Brisbane, Gold Coast, Tweed Heads and Northern Rivers.

Whether you’re dealing with localised mould contamination, ongoing moisture issues or a large-scale remediation project, Biodec Restoration Specialists has the experience, equipment and certified processes to deliver effective outcomes.

From localised treatment and remediation through to large-scale demolition and restoration projects, Biodec Restoration Specialists can deliver solutions tailored to your property, project and compliance requirements.

Industries We Support

Trusted Across South East Queensland & Northern New South Wales

Successful Projects
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INSURANCE CLAIMS SUPPORT

Insurance Claims Made Simple

Mould Is Often Covered

If your mould issue was caused by a sudden event such as a burst pipe, storm damage or flooding, there is a good chance it may be covered by your home or contents insurance policy.

While we’re not insurance advisers and recommend confirming coverage directly with your insurer, Biodec Restoration Specialists can provide the documentation and support required to help simplify the claims process.

How We Support Your Claim

Supporting Homeowners, Insurers & Builders

From initial assessment through to remediation and project completion, we work closely with homeowners, insurance providers, claims consultants, remediation builders and property managers to ensure projects are completed professionally and documented appropriately.

Our experience within the restoration industry allows us to provide clear communication, detailed reporting and efficient remediation solutions throughout the claims process.

Mould Remediation Before & After

PROUDLY LOCAL

Your Local Mould Remediation Specialists

Our humid subtropical climate, coastal moisture and history of severe weather events make South East Queensland and Northern New South Wales a hotspot for mould growth.

As locals, we understand the homes, weather conditions and common moisture issues affecting properties throughout the region. Whether you’re dealing with storm damage, hidden leaks, flooding or ongoing humidity problems, Biodec Restoration Specialists can respond quickly and provide practical solutions.

Queensland

New South Wales

Talk To A Local Specialist Today

We’ll tell you honestly whether you’ve got a mould problem, what’s causing it and the best way to fix it.

Our Partners

Trusted by Homeowners, Businesses & Insurance Professionals

Whether it’s emergency water damage restoration, professional mould remediation or insurance-related restoration work, our clients trust Biodec Restoration Specialists to deliver fast response times, clear communication and professional results. Read what homeowners, property managers, builders and businesses have to say about working with our experienced restoration team.

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Top Rated Service 2026
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Cheryl Smith profile picture
Cheryl Smith
11 days ago
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Arrived on time. Great work. Talked to me about procedure, so thorough. Nice young fellow.
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Christian profile picture
Christian
28 days ago
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From my experience working in the insurance industry as a claim advocate, I can highly recommend the services of Isaac and BioDec. Well-trained, reasonably priced, and effective at executing a compliant remediation project. I would not hesitate to recommend Isaac to anyone in need of remediation at their residential property.
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Mardi Mardi profile picture
Mardi Mardi
33 days ago
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The building inspector even commented on how impressed he was with the standard of the work, which reflects Isaac’s professionalism and attention to detail. After a drain overflow sent sewage through the downstairs of my Tweed townhouse, I dealt directly with Isaac, not through insurance. Isaac’s detailed reports clearly outlined the work required. His team carefully sorted through my belongings, identified what could be saved, disposed of the rest, and thoroughly cleaned and treated all surfaces after the area had been completely gutted, including the wall plaster. If your home ever suffers this kind of damage, call Isaac. I highly recommend Biodec.
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Stephen Turello profile picture
Stephen Turello
35 days ago
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Biodec Restoration Specialists completed a microbial remediation project for me in southeast Queensland. Their team was professional, responsive, and communicated clearly throughout the process. Documentation and invoicing were provided promptly, and the team demonstrated strong technical knowledge. I appreciate their attention to detail and would be happy to use them again for similar works.
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Alison M profile picture
Alison M
45 days ago
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Isaac and the team were very professional and easy to work with. Their work was completed to a high standard and they ensured the place was left clean and tidy like it was their own.
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Rachel Bonello profile picture
Rachel Bonello
46 days ago
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Absolutely recommend Biodec Restoration Specialists without hesitation! We live in the Northern Rivers, NSW and have extensive rain periods resulting in water damage to our house. Isaac and his team were fast and efficient. His timely, professional assessment and remediation meant we were able to rectify the water damage and mould issues without further damage/expense. Thanks guys!
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Jay Mangos profile picture
Jay Mangos
51 days ago
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We had an outstanding experience with Biodecs mould remediation at our home in Tweed Heads. From the initial inspection through to the completion, the team was professional, knowledgeable and thorough. They clearly explained the remediation process, and completed everything to a very high standard. They provided great peace of mind knowing the mould had been dealt with correctly. If you’re looking for professional mould removal and cleaning, I wouldn’t hesitate to recommend Biodec Restoration Specialists.
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Elise O'Connell profile picture
Elise O'Connell
52 days ago
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Issac, who we dealt with was very competent and professional. He explained everything very well and always let us know what was happening. He always checked if it was ok to come to our property. I would definitely recommend this business. Job done was mould remediation in Casuarina.
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Paris Lucas profile picture
Paris Lucas
52 days ago
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Isaac has been so lovely and trusting to deal with. After trying other companies and having In accurate information he has been nothing but helpful in having our home made safe again.

Common Questions

Frequently Asked Questions

General

Biodec Restoration Specialists is an IICRC Certified Firm specialising in mould remediation and water damage restoration across Brisbane, the Gold Coast, Tweed Heads and Northern Rivers. We carry $20 million public liability insurance and are trusted by insurers, builders, government agencies, property managers and homeowners to deliver professional restoration services to recognised industry standards.

We provide mould remediation and water damage restoration services throughout Brisbane, the Gold Coast, Tweed Heads and Northern Rivers. If you're unsure whether you're within our service area, call (02) 5850 4267 and our team will be happy to assist.

Biodec Restoration Specialists is an IICRC Certified Firm operating to internationally recognised industry standards, including IICRC S520 for mould remediation and IICRC S500 for water damage restoration. Unlike general cleaning companies, we identify and resolve the underlying cause of the problem using proven restoration methods, detailed documentation and specialised equipment.

We offer same-day attendance where available. Responding quickly helps minimise secondary damage, reduces the risk of mould growth and can significantly lower restoration costs. For urgent assistance, call (02) 5850 4267.

For Homeowners

Avoid disturbing the affected area, as scrubbing or spraying mould can release spores into the air and make the problem worse. If possible, take a few clear photos and contact us. Reviewing photos before attending allows our restoration specialists to assess the situation and respond more efficiently.

Mould can affect indoor air quality and may trigger allergies, asthma and respiratory irritation, particularly for children, older adults and people with existing respiratory conditions. We identify the source of the moisture, assess the extent of contamination and professionally remediate the affected area to restore a healthy indoor environment.

Not if the underlying moisture problem is properly resolved. Simply cleaning visible mould rarely solves the issue because excess moisture remains. We use professional moisture meters and thermal imaging to locate the source of the problem before completing remediation designed to prevent mould from returning.

In many cases, yes. Acting quickly gives the best chance of drying and restoring affected materials before permanent damage occurs. Our technicians assess what can be safely dried and salvaged, what requires replacement, and explain the recommended approach before any work begins.

Every property is different, so costs vary depending on the size of the affected area, the level of contamination and the extent of the damage. After inspecting your property, we'll provide a clear, fixed quotation outlining the recommended scope of works with no hidden costs.

This depends on the extent of the contamination and which areas of the property are affected. During larger remediation projects we establish containment zones using HEPA filtration to isolate affected areas, allowing occupants to remain in unaffected parts of the property where appropriate. We'll discuss your specific situation during the assessment.

For Insurance & Property Professionals

Yes. We prepare detailed assessment reports aligned with IICRC S520, including moisture mapping, thermal imaging results, contamination assessments, identified moisture sources and recommended scopes of work. Our reports are designed to support insurance claims, scope approvals and remediation decisions.

Absolutely. We regularly liaise with insurers, builders, loss adjusters and project managers throughout the restoration process. We can provide make-safe reports, drying logs, moisture monitoring records, progress updates and scope variations as required.

Biodec Restoration Specialists operates as an IICRC Certified Firm, following IICRC S500 standards for water damage restoration and IICRC S520 standards for professional mould remediation. These internationally recognised standards ensure consistent methodology, documentation and restoration outcomes.

Yes. Biodec Restoration Specialists holds $20 million public liability insurance, with evidence of insurance and IICRC Certified Firm credentials available upon request for contractor onboarding and compliance purposes.

Yes. Throughout the drying process we record moisture readings and maintain detailed drying logs to demonstrate progress and confirm that affected materials have reached acceptable drying standards before reinstatement.

Yes. Our recommendations are based on objective evidence including moisture readings, thermal imaging, contamination assessments and recognised industry standards. This evidence-based approach provides defensible documentation that insurers, builders and assessors rely upon.

Process & Next Steps

Our process begins with a comprehensive inspection to determine the extent of mould contamination and identify the underlying moisture source. We then establish containment using HEPA filtration and containment barriers to prevent spores from spreading. Contaminated materials are safely removed or restored in accordance with IICRC standards before the affected structure is professionally dried. Where required, independent clearance testing can be arranged, with certification and detailed reporting provided for your records or insurance claim.

Simply call 0455 071 991, email admin@biodec.com.au, complete our Instant Quote Tool. Our restoration specialists will discuss your situation, explain the next steps and recommend the most appropriate solution for your property.

Instant Quote Tool

Upload photos of the affected area and one of our restoration specialists will review your enquiry and contact you to discuss the next steps.